Accepted payment methods:
Credit/Debit Cards via Paypal or Direct Checkout
If you have any payment issues, please contact me and we can try and resolve the problem.
Etsy processes all payments and keeps your payment information secure.
Your files will be available to download once payment is confirmed.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Due to the nature of digital items, no refunds or exchanges will be given once the items have been downloaded.
FREQUENTLY ASKED QUESTIONS
WHAT CAN I EDIT?
Text can be edited, moved, resized to suit your needs.
Font style and colour.
Add, change or remove a background.
Upload your own logo or photo.
WHAT CAN'T BE EDITED?
Size of the template.
Orientation of the template.
The graphics are fixed.
ARE ALL THE FONTS INCLUDED?
Yes, all of the fonts are included and will be automatically on your template. You can change the font style - lots of different styles are available. You don't need to install any fonts.
CAN I TRY THE TEMPLATE BEFORE I PURCHASE?
Yes, please check the listing description and you will find a link to a demo for you to try out. All of the editing features in the demo are exactly the same as what will be available after you have purchased. After purchase you will also be able to save and download your file.
WHAT PAPER DO YOU RECOMMEND?
For best results print on good quality white cardstock that is 100lb or more. Most home printers can print on 90 - 110lb cardstock.
CAN I PRINT ON PRE-CUT OR BRANDED LABELS?
All of the templates for tags, labels, place cards etc are designed to be printed on US letter or A4 card/paper/full sheet sticker and trimmed. They are not formatted for any branded or pre-cut tags, labels or place cards.
WHERE CAN I PRINT?
The templates can be downloaded in various formats that can be printed at a wide variety of locations.
After you have edited your template, save and download using the following options:
PDF - with the option of showing trim marks, bleed and save paper.
JPEG - with the option of adding a bleed.
PNG - for use on the web only with the option of low or high resolution.
The files can be printed at:
Local print shop or copy center
Professional printing company
Online printing service
We have partnered with a 5-star rated printing company to offer fast, good quality, affordable printing. They offer FREE 2 - 3 day US shipping, FREE high quality envelopes and FREE reverse side printing! They print in a wide variety of sizes including posters and for every order placed they plant a tree in your name!
To enjoy this great service, please follow this link: https://printsoflove.com/simplyprettypieces/
WILL THE TEMPLATE PRINT IN THE COLORS SHOWN?
We try to ensure that the color of the designs will print true to what you see in the listing, however, please keep in mind that all computer monitors are different and the printed color may vary slightly to what you see on your computer screen.
When you purchase a template it is for ONE TIME USE ONLY. You are NOT permitted to create several versions for various different projects or events.
When you purchase this digital file(s) you are licensed to use it for personal or non-profit use only. You may not copy, share, reproduce or transfer any of the files to a third party.
Information I Collect
To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of an invitation, for example), if you contact me directly.
Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
* as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
* when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
* if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
* Service providers. If I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
* Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
* Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
Transfers of Personal Information Outside the EU
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Drop Box is Privacy Shield certified.
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to Contact Me
For purposes of EU data protection law, I, Liza Carruthers, am the data controller of your personal information. If you have any questions or concerns, you may contact me at email@example.com. Alternately, you may mail me at:
Liza Carruthers, Partida Pino Chico, C38, Genoves, 46894, Valencia, Spain